Before You Order

1.Please make sure to provide complete and accurate shipping information, including:

  • Full recipient name (must match doorplate or ID if required for delivery)
  • Detailed street address, house/building number, city, postal code, and country
  • Valid email address and phone number for delivery updates and courier contact
    Incomplete or incorrect addresses may cause delays or returns.

2. Shipping Costs:
We keep shipping simple and transparent! 🚚
All orders enjoy a flat shipping fee, no matter the quantity or destination.
✨ The more you buy, the lower your average shipping cost!
Once you enter your address at checkout, the shipping fee will be displayed instantly — no hidden fees, no surprises.

The merchant only sell vape devices, not nicotine.

The merchant's devices cannot be used to consume any illegal substances.

Elfbar-store.com is E-commerce part of  Elfbar Vape Factory, a well-known name in the vaping industry With years of expertise and strict quality control, we are committed to delivering products you can rely on.

We know there are countless vape shops online — but our mission is simple: to be the one you trust. Whether you are new to vaping or an experienced user looking for advanced devices, you’ll always find authentic products, fair prices, and friendly support at elfbar-store.com.

Every customer matters. From your first order to your tenth, we treat you like a VIP and make sure your shopping experience is smooth, safe, and enjoyable.

All orders are shipped directly from our EU warehouse in Poland, ensuring fast 2-7 day delivery. For your convenience, we also support Cash on Delivery (COD).You can shop with complete peace of mind.

At www.elfbar-store.com, we’re not just selling vapes — we’re here to be your trusted partner on the vaping journey.

FAQS

What is Cash on Delivery (COD)?

Cash on Delivery (COD) means you don’t need to pay in advance. You simply pay the courier when your package is delivered.

COD Ordering Notice

 

  1. Please make sure to provide complete and accurate shipping information, including:

    • Full recipient name (must match doorplate or ID if required for delivery)

    • Detailed street address, house/building number, city, postal code, and country

    • Valid email address and phone number for delivery updates and courier contact
      Incomplete or incorrect addresses may cause delays or returns.

  2. Shipping Fee:
    A fixed shipping fee is charged per order, depending on the destination country. The exact amount will be shown automatically at checkout.

Which countries support COD service?

COD service is currently available in the following countries:

Austria,  Bulgaria, Czech Republic, Germany,     Romania,  Slovenia, Slovakia, and Poland.

How can I pay with COD?

You can pay the courier in cash upon delivery. Some couriers may also accept card payments or mobile payments, depending on availability.

Do I need to pay anything upfront?

No. With COD, there are no prepayments or deposits required. Payment is made only upon delivery.

Are there any extra fees for COD?

No extra COD service fees are charged. You only need to cover the product cost + shipping fee, which will be clearly shown at checkout.

How long does delivery take with COD?

All COD orders are shipped from our  warehouse in Poland. We usually dispatch within 48 hours, and delivery takes about 2-7  business days.

Can I check the package before paying?

In most cases, the courier is required to collect payment before handing over the parcel. If you notice any issues after receiving the product, please contact our customer service immediately.

What happens if I refuse the package?

If you refuse to accept or pay for your COD order, the package will be returned and the order canceled. Please note that repeated refusals may affect your eligibility to use COD in the future.

What if my product is defective or damaged?

If you receive a defective or damaged product, please contact our customer support right away. We will arrange a replacement or refund according to our return policy.